ADMINISTRATION
William E. Loucks, Esq.
President / CEO
williaml@flmic.com
Cathleen M. Sargent, Esq.
Executive Vice President / COO
800.633.6458, ext. 110
cathys@flmic.com
Carol Coady
Office Administrator
800.633.6458, ext. 103
carolc@flmic.com
Lisa Sutton
Administrative Assistant
800.633.6458, ext. 101
lisas@flmic.com
INFORMATION TECHNOLOGY
For issues with making online payments, submitting applications, accessing our website or members-exclusive CLE portal, registering for webinars, or other IT questions.
Ray S. Ulbano
IT Manager
800.633.6458, ext. 109
rayu@flmic.com
ACCOUNTING
For questions about accounts, invoices, billing, and payment history.
Karen Zamonis, CPA
Accountant
800.633.6458, ext. 116
karenz@flmic.com
Melissa Arriaga
Accounting Assistant
800.633.6458, ext. 117
melissaa@flmic.com
CLAIMS
To report an incident or claim, seek claims assistance, or to speak with a Claims Specialist.
David Wilder
Claims Manager
800.633.6458, ext. 121
davidw@flmic.com
Susan K. Sells, Esq.
Claims Attorney
800.633.6458, ext. 120
susans@flmic.com
Ashley Shope
Claims Assistant
800.633.6458, ext. 108
ashleys@flmic.com
MARKETING
For questions about sponsorships, communications, advertising, bar programs, or educational resources.
Aaron H. Wallace, Esq.
Marketing Director
800.633.6458, ext. 105
aaronw@flmic.com
Margaret “Peggy” S. Hewitt, Esq.
Resources & Services Manager
800.633.6458, ext. 115
peggyh@flmic.com
UNDERWRITING
For questions about policies, applications, or receiving a quote.
Mary F. Jones, CPCU, RPLU
Underwriting Manager
800.633.6458, ext. 106
maryj@flmic.com
License # D076865
Kimberly Cooper, CPSR
Assistant Underwriting Manager
800.633.6458, ext. 111
Kimc@flmic.com
License # E038882
Leigh Anne Mastronardi
Senior Underwriter
407.792.8571
leighannem@flmic.com
License # A036633
Kimberly D. Isert, CPSR
Underwriter
800.633.6458, ext. 104
kimi@flmic.com
License # W641811
John Davis
Underwriter
800.633.6458, ext. 779
johnd@flmic.com
License # P193636
General Contact Information
Florida Lawyers Mutual Insurance Company
Oviedo, FL Office
800.633.6458
mailbox@flmic.com
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